Optima Confidentiality and Protection of Personal Data Policy

Optima protects all confidential information and personal data provided by customers those who use web site of our company Optima Mühendislik A.Ş., products and services that we provide. This Policy of Confidentiality and Protection of Personal Data aims to clarify what personal data is collected from you and how your personal data is processed. You are required to complete following from, which states that you gave approval for your personal data be collected or recorded and processed within scope of services to be provided in accordance with purchasing agreement by Optima by using our web site, products or services, and it is recommended you to read the whole text, since this policy of confidentiality and protection of personal data also serves as elucidation text. Furthermore, you will be periodically updated in case any change in Policy of Confidentiality and Protection of Personal Data.

Your personal data being processed by Optima

When you purchase one of our products or services and register to our application called OPTIMA or when you contact us within scope of services that we provide, you may be required to provide us your certain personal data.

Data to be collected by us may include following depending on products, services and features that you use:

Name and contact details: your name and surname, your e-mail address, your mailing address, your telephone number and similar contact details.

ID Validation Data: Passwords and security information used for ID validation and account access in the Application.

Demographics: Information related with you such as country where you live and preferred language

Payment Data: information required to complete your payment such as credit card number, CCV number or PayPal account details in case any purchase is made you or third parties.

Usage Data: Data concerned with how you or your device interact with our services. This may include data about network that you used to connect your device or our services including features that you used, items that you purchased, your IP address, device identifiers, and information on your operating system and other OPTIMA software installed on your device. In addition, data concerned with any problems that you encountered in respect of performance of products or services.

Location Data: It is possible to capture data about your location in two ways. Invoice address or country information may be collected when you register a product or a service. In addition, location data may be derived from your IP address. Likewise, in case you purchase products of services of Optima, location data of person designated as admin and other persons belonged to group, which he/she designated as admin are collected and such data is shared with him/her within scope of the service.

Content: Files and contact details, which are used as required to provide services that you use. For example, when you receive a message by using Optima messaging service, we are required to collect content of this message to deliver message content to your softphone operator, to show you, and allow you to reply this and to store this message until you chose to delete relevant message.

Use of Your Personal Data

Optima uses your personal data that it processes in order to provide services to you, enhance and personalize your experiences. Furthermore, it may also use such data to send information on security updates, account status notifications and products changes and updates, and to communicate you. More extensive information on how we use your personal data is provided below in brief: To provide and develop our products and services: we use required data and carry out required business operations to provide and develop services that we offer. It includes operating of services, maintaining performance of services, developing new features, making researches and providing customer support. Communication: We use collected data to establish communication with you. For example, we may contact you via e-mail or other means to inform you when a subscription is expired, updates become available, or invite you to participate a questionnaire or inform you about new products or services. In addition, you may choose whether register to e-mail subscriptions such as our newsletter subscription list and whether you want to receive promotional materials for your subscription. Collected data is not shared with third parties. There is an option to deregister from receiving future e-mails with a link included in our promotional material e-mails. You may cancel your subscription by sending an e-mail to optima@optima.tc address. Receiving Notifications: Our application uses notification service in your device to notify you about incoming calls and written messages. In case you don’t want to use notification services in our applications, you are required to disable it by setting it up in your application or device.

Corrections/Complaints

You may contact by sending e-mail to optima@optima.tc address to change your data (İ.e, name, address or invoice details) or correct your erroneous data.

Measures taken within scope of protection of personal data and information security

Optima takes utmost care to ensure security of all transactions and uses all technological facilities. All measures have been taken to prevent unauthorized access, to maintain correctness of data and to ensure appropriate use of such data for ensuring security of collected data.

Approval for processing of personal data

It is required to obtain express consent of relevant person before processing of personal data in accordance with Law Concerned with Protection of Personal Data numbered 6698. When you purchase products or services of Optima, you are required to complete following consent form to approve for processing of your personal data detailed above within scope of product that you’ve purchased and sharing such data with persons designated as admins.